North Alabama Medical Center is busier than ever since it moved to a new $230 million building.
Chief Operating Officer Mike Howard tells the Times Daily of Florence that the hospital has set records for numbers of surgeries and emergency room visits since the December 6 move.
He says the emergency room has sometimes seen nearly 160 patients a day, and it handled a record 50 surgeries the day after the move.
Florence resident Christine Lonzo says she faced long waits, sparse staff and poor communication when she went to the emergency department with complications from an accidental injury.
Hospital officials say patient confidentiality keeps them from commenting on the claims. But they say there had not been any complaint filed about the allegations as of Tuesday.
(Associated Press, copyright 2018)
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