Alabama Department of Health activates hotline, email to address COVID-19 questions

A message from Alabama Department of Public Health

The Alabama Department of Public Health (ADPH) has activated a statewide informational hotline and a general information e-mail address to field questions from the public about the novel coronavirus COVID-19.

The addition of a hotline for general questions will give the public the ability to speak with someone who can direct them to information that will lead to better-informed decisions to protect their health.

The toll-free hotline and e-mail address are as follows:

COVID-19 General Information – 800-270-7268
Telephone calls are answered from 7 a.m. until 9 p.m. daily.

The COVID-19 General Information Email address –  covid19info@adph.state.al.us

In addition, a toll-free phone line provides information about available testing sites and hours of operation. This phone number is 888-264-2256. Callers will be asked for their zip code to help locate the site nearest them.

The ADPH website at alabamapublichealth.gov also offers a wealth of information and guidance about COVID-19 recommendations.

Frequently asked questions are answered at  http://alabamapublichealth.gov/infectiousdiseases/cov-faq.html
We encourage the public to visit the website.

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